![]() ![]() Being that this is the first impression of the resort- I highly recommend focusing some training in this area. Not knowing their information, changing what they told us, trying to charge us more for something that was quoted different the day finitely not impressed with the front desk staff. ![]() ![]() I wanted to give a shout out to Cristian Verdugo who was our server at the pool for several days! He was amazing and worked his butt off! I'm sure it's exhausting constantly running, and in the heat, but he was always on it! He even brought crackers for my kids to feed the fish in the ocean.which became a highlight of their trip! Thank you Cristian for your amazing service! My only complaint will be the service at the front desk! There were several situations on this trip that were very frustrating- all having to do with the employees at the front desk. We've been members of FA for almost 11 years and have absolutely loved our travels! We've stayed at Los Cabos several times and we finally decided to bring our kids! They had the BEST time! They loved being able to order whatever they wanted and loved all the food they tried! It was definitely a bummer that the Kids Club was closed but they still enjoyed the pool and beach every day. ![]()
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January 2023
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